Medicaid recipients often do not have access to a car to get to and from medical appointments. In these situations we can help you obtain medical services by arranging for transportation.
Medical transportation may be provided on fixed route buses, specially arranged buses, taxicabs, or from an ambulance company. Regardless of the type of vehicle, all medical transportation except for emergencies must be arranged in advance. This begins with a phone call to our medical transportation unit, proceeds to a confirmation phone call the day before the scheduled trip, and concludes when you return from the doctor’s office with documentation of the appointment. Medicaid recipients must follow our guidelines to access transportation services.
Some reimbursement is possible for recipients who drive themselves to appointments. Again, contact our medical transportation unit for more information.